Information we collect
Umbrella Tours & Travel may collect the following personal information when you contact us, enquire about a tour, request an airport transfer, or book a trip:
- Your full name
- Email address and phone number
- Travel dates, destinations and tour preferences
- Passenger and luggage details
- Flight numbers, pickup addresses and special requirements
- Any information you provide in your message or enquiry
How we use your information
We use your personal data to provide and improve our travel services, including:
- Responding to enquiries and preparing quotations
- Managing bookings, flight pickups and tour arrangements
- Communicating important travel updates or service changes
- Improving our website, customer support and service quality
We only process personal data when we have a valid reason to do so, such as your consent, the performance of a contract, legal obligations, or legitimate business interests.
Your rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask for corrections if any information is inaccurate
- Request deletion of your personal data where applicable
- Object to or limit certain processing activities
- Withdraw consent where consent is the legal basis for processing
If you would like to exercise any of these rights, please contact us using the details below.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact:
Umbrella Tours & Travel
Email: bookings@umbrellatoursandtravel.com
Phone: +44 2080900395
Address: 6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, London, United Kingdom